Terms & Conditions
Terms & Conditions
Acceptance of the Terms
By using our website and services, you agree to be bound by these Terms and Conditions (the "Agreement"). Please read it carefully before proceeding.
Eligibility Requirements
To use our platform, you must:
- Be at least 18 years old or the minimum age required in your jurisdiction.
- Not be a resident of any country where online gaming is prohibited.
- Not have previously been banned from using our services.
Geographic Restrictions
We may restrict access to our services based on your location. We reserve the right to block access to users from certain countries or regions if required by law.
Account Registration Rules
- You can only register one account per user, and it must be in your own name.
- Your account information must be accurate and up-to-date.
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree to notify us immediately if you suspect unauthorized access to your account.
Identity Verification and KYC
We may request verification documents, such as a government-issued ID or proof of address, to comply with anti-money laundering regulations.
Account Accuracy Obligations
You are responsible for ensuring the accuracy of all information provided in connection with your account. Failure to do so may result in delayed or blocked transactions.
Account Security Responsibilities
- You are solely responsible for maintaining the confidentiality and security of your login credentials.
- You agree not to share, transfer or assign your username or password to any third party.
- We reserve the right to require you to reset your password at any time.
Login Credentials and Password Protection
You agree to use a strong and unique password that is not used on other accounts. You are responsible for keeping your login credentials secure.
Restricted Behaviour and Prohibited Activities
The following activities are prohibited:
- Collusion or cheating in games
- Using external tools or software to gain an unfair advantage
- Manipulating game results or outcomes
- Attempting to bypass our security measures
- Using stolen, forged, altered, or unauthorized credit cards or other payment instruments.
Multi-Accounting and Fraud Prevention
We reserve the right to suspend or close your account if we suspect multi-accounting, fraud, or other prohibited activities. You agree not to use multiple accounts for any purpose.
Bonus and Promotion Rules
- Offers are available only to eligible users.
- Bonuses may have specific wagering requirements that must be met before withdrawal can occur.
- Promotions expire at the stated time unless extended by us in writing.
Wagering and Gameplay Conditions
- You agree not to play with any unauthorized or stolen funds.
- We reserve the right to change game rules, odds, or any other aspect of our services without prior notice.
- You understand that some games may involve skill or strategy elements but we do not guarantee consistent winning results.
Bonus Abuse Prevention
We reserve the right to investigate and prevent bonus abuse at all times. This includes cancelling bonuses or voiding winnings if suspected fraudulent activity is detected.
Deposits and Withdrawals
- Minimum deposit: £25.
- Maximum withdrawal per day/week/month/lifetime as follows:
- 5,000 pounds (GBP) / 30,000 GBP / 150,000 GBP / no lifetime limit on withdrawals
- Verification of identity may be required before any withdrawal can take place.
Verification Before Withdrawals
We reserve the right to verify your identity at any time for anti-money laundering or regulatory reasons.
Processing and Review Procedures
- We reserve the right to delay or decline processing transactions if necessary.
- Where a transaction is delayed, we will notify you in writing of the reason(s) within 5 days.
Responsible Gambling Expectations
We encourage users to gamble responsibly. If your gaming habits become problematic, please seek help from support organizations such as BeGambleAware.org.
Self-Exclusion and Account Restrictions
- You agree not to attempt to use an excluded account or any other prohibited method.
- We reserve the right to restrict access for any reason at our discretion.
Game Fairness and RNG Systems
We utilize Random Number Generator (RNG) technology to ensure games are fair. However, results may vary based on a combination of skill and luck factors.
Technical Interruptions or Voided Gameplay
- In some cases, gameplay may be interrupted due to technical issues.
- You agree that your right to participate in the game ends once such an event occurs.
Suspension or Closure of Accounts
We reserve the right to suspend or close accounts for any reason. This can include but is not limited to: suspicious activity; account irregularities; breach of terms and conditions; gaming addiction concerns; multiple accounts held by same user etc...
Intellectual Property and Platform Ownership
- All software, graphics, content and other materials provided on our website are owned and copyrighted by us or third-party providers.
- You agree not to reproduce, distribute or display the site's material without prior written permission from the owner.
Limitation of Liability
In no event will we be liable for:
- Consequential losses (including loss of profit) arising out of any use of our website;
- Any indirect or punitive damages suffered in connection with your account;
Modification of Terms
We reserve the right to change these terms at any time without prior notice. Your continued use of the platform is deemed acceptance.
Contact or Support Guidance
For inquiries, concerns, or disputes regarding your account:
- Email
- Live Chat.
- Phone numbers available on our contact page.
Governing Law and Jurisdiction
These Terms are governed by the laws of Curacao where applicable or as otherwise designated in writing by management; any disputes arising hereunder must be brought to a court having jurisdiction in that location.